Legal

Privacy Policy.

Last updated: January 2026. This policy explains how Spirit collects, uses, and safeguards information you share with us.

1. Who we are

Spirit ("Spirit", "we", "us") is an SAP Gold Partner headquartered at 25 Ibrahim Nawar, Nasr City, Cairo, Egypt. For privacy enquiries, contact info@spirit-co.com.

2. Information we collect

  • Contact details you provide via forms (name, email, company, phone, message).
  • Engagement data shared during proposals, projects, and support tickets.
  • Technical data such as IP address, device, browser, and pages visited.
  • Cookies and similar technologies as described in our Cookie Policy.

3. How we use your information

We process personal data to respond to enquiries, deliver SAP services, manage contracts, send service updates, improve our website, and comply with legal obligations.

4. Legal bases

We rely on your consent, the performance of a contract, our legitimate interests in operating and securing our business, and compliance with applicable laws.

5. Sharing

We share data only with vetted processors (hosting, analytics, CRM, communications), with SAP where required to deliver licensed services, and with authorities where legally required. We do not sell personal data.

6. International transfers

Where data is transferred outside Egypt or the EU/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses.

7. Retention

We keep personal data only as long as needed for the purposes above, to meet contractual commitments, and to comply with legal and tax obligations.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to processing. To exercise a right, email info@spirit-co.com.

9. Security

We use organisational and technical measures aligned with industry standards to protect personal data, but no system is completely secure.

10. Changes

We may update this policy. Material changes will be highlighted on this page with a new "last updated" date.

Let's scope your digital transformation.

Book a free working session with a Spirit SAP expert. We'll map your goals to a concrete next step — no slide decks, no obligation.